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Smile Signal

Services

Dental reputation management, done for you

Each service is built for dental practices: compliant with Google's rules and GDC guidance, and light on staff time.

Google Business Profile

Set up and optimised so you show up, and look trustworthy, in local search and Maps.

What's included

  • Categories, services, opening hours and booking link checked and completed
  • Photos of the practice and team, refreshed regularly
  • Monthly posts and Q&A kept current
Result for the practice
More calls and direction requests from "dentist near me" searches.
Staff time
About 30 minutes at setup to give us access and photos.

Review requests

Every patient gets a polite review request by SMS or email after their visit.

What's included

  • Request templates written in your practice's voice
  • Sent to every patient, never filtered by happiness (Google's rules)
  • Connects with your practice software where possible
Result for the practice
A steady flow of fresh, genuine reviews.
Staff time
None day to day once set up.

Review monitoring

Alerts the moment a new review appears, so nothing sits unanswered.

What's included

  • Instant alerts for new reviews
  • Flags for anything that needs your clinical input
Result for the practice
You never discover a bad review weeks later.
Staff time
Only when we flag something for you.

Review replies

Professional replies to every review, written for you and sent within 48 hours.

What's included

  • Warm thanks for positive reviews
  • Calm, compliant responses to complaints that move the conversation offline
  • Never confirms someone is a patient or mentions treatment
Result for the practice
Future patients see a practice that listens.
Staff time
A quick approval for sensitive replies, if you want it.

Monthly reputation report

Rating, review count, reply rate and how you compare with nearby practices.

What's included

  • One-page summary
  • Comparison with 3–5 local competitors
  • Next month's priorities
Result for the practice
Clear proof of progress for partners and practice managers.
Staff time
Five minutes to read.